7 Plus Pro 164 cm (65 inches) WebOS series 4K Ready Smart LED TV 7P-6504

Thank you for your purchase! We hope you love your new 7 Plus Pro TV. If for any reason you are not completely satisfied with your purchase, we're here to help.

Return Period

You have 30 days from the delivery date to return your 7 Plus Pro TV for a full refund or exchange.

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• The TV must be in its original condition, unused, and free from any damage.
• All original packaging, accessories, and manuals must be included.
• A receipt or proof of purchase must be provided.

Return Process

• Contact Us: Before returning your item, please contact our customer service team at [ call-9310300798, 8882581585] to initiate the return process.
• Shipping Instructions: We will provide you with a return shipping label and instructions. Please do not send your TV back without prior authorization.
• Pack Your TV: Securely package your TV in its original packaging. Ensure that all components are included to prevent any damage during shipping.
• Ship It Back: Attach the return shipping label to the package and send it to the address provided.

Refunds

Once we receive your returned item and verify its condition, we will process your refund within [5-10] business days. Refunds will be issued to the original payment method.

Exchanges

If you would like to exchange your 7 Plus Pro TV for a different model or size, please contact us to discuss availability and the exchange process.

Damaged or Defective Items

If your TV arrives damaged or defective, please contact us within 7 days of delivery. We will arrange for a replacement or full refund at no additional cost to you.

Final Sale Items

Please note that any items marked as final sale cannot be returned or exchanged.

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Thank you for your interest in the 7 Plus Pro TV! Below is our shipping policy to ensure a smooth and transparent experience for our customers.

Processing Time
Orders are processed within 1-3 business days after payment confirmation. You will receive a notification via email once your order has shipped.

Shipping Methods
We offer several shipping options to meet your needs, including standard and expedited shipping. The shipping method you choose will impact delivery times.

Shipping Rates
Shipping costs are calculated at checkout based on the selected shipping method and delivery location. Free shipping may be available for certain promotions or order thresholds.

Delivery Time

• Standard Shipping: Typically takes 5-7 business days.
• Expedited Shipping: Typically takes 2-3 business days.
  Delivery times may vary based on location and other factors, such as weather conditions or holidays.

Order Tracking
Once your order has shipped, you will receive a tracking number via email, allowing you to monitor your shipment's progress.

Shipping Restrictions
Currently, we only ship within [insert country or specific regions]. Unfortunately, we do not ship to PO boxes or international addresses at this time.

Damaged or Lost Shipments
If your package arrives damaged or is lost in transit, please contact us within 7 days of the estimated delivery date. We will assist you in resolving the issue promptly.

Customer Support
If you have any questions or concerns regarding shipping, please feel free to reach out to our customer service team at [insert contact email or phone number].

Thank you for choosing the 7 Plus Pro TV!